Shipping Policy
Shipping Timeline - Madanapalle Bramha Silvers
At Madanapalle Bramha Silvers, we take great pride in creating and delivering high-quality jewelry. Our products require careful preparation to ensure they meet the highest standards and exceed your expectations.
Order Preparation and Dispatch
Preparation Time:
Since many of our jewelry pieces involve detailed craftsmanship or customization, orders may take up to 7 days to prepare, depending on the type of product and its specifications.
Dispatch Notification:
Once your order is ready, it will be promptly dispatched. You will receive an email or SMS notification with tracking details once your order has been shipped.
Estimated Delivery Times (Post-Dispatch)
Delivery times may vary depending on your location:
- Andhra Pradesh and Telangana: 2 to 4 business days*
- South India (other states): 3 to 5 business days*
- Rest of India: 4 to 6 business days*
*Note: Delivery times are approximate and may be affected by factors such as weather conditions, public holidays, or courier delays.
Order Tracking
Tracking Information:
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor your shipment and stay updated on its progress. While tracking is optional, it offers peace of mind and transparency about your order’s journey.
Return Process for Damaged Goods
Customer satisfaction is our top priority. If your order arrives damaged or incorrect:
- Contact Us: Reach out to our customer support team within 24 hours of receiving your order.
- Submit Evidence: Provide clear photographs of the damaged or incorrect item to help with the verification process.
- Resolution: After verification, we will arrange for a replacement or refund for the affected item.
Shipping Rates
Shipping Charges:
Shipping rates depend on your location and the value of your order. The applicable charges will be displayed during checkout.
Nominal Costs:
We strive to keep shipping rates reasonable, covering only the necessary handling and delivery costs.
Cash on Delivery (COD)
Currently, Cash on Delivery (COD) is not available as a payment option. We encourage you to use our secure online payment methods for a seamless and safe shopping experience.
Important Notes
- Delivery timelines are estimates and may change due to unforeseen delays, such as weather conditions, courier issues, or location-specific challenges.
- We appreciate your patience and understanding as we work to deliver your jewelry safely and on time.
For any questions or concerns regarding your order, please feel free to contact us.
Thank you for choosing Madanapalle Bramha Silvers! We are committed to providing you with an exceptional shopping experience and exquisite jewelry you will cherish.